Terms and Conditions

Deposit Policy

A deposit equivalent of one night’s tariff is required for all reservations. Reservations cannot be confirmed unless a deposit is received. The balance is payable upon arrival.

Property Cancellation Policy

Low Season
The guest can cancel free of charge until 3 days before arrival.
The guest will be charged the first night if they cancel in the 3 days before arrival.
The guest will be charged a prepayment of the first night in the 3 days before arrival.
If the guest doesn’t show up they will be charged the total price.

High & Mid Seasons: All School holidays Australian & New Zealand, Easter, Noosa Triathlon.
The guest can cancel free of charge until 21 days prior to arrival.
The guest will be charged 50% of their accommodation 21 prior to arrival.
If the guest cancels inside 21 days they will lose 2 nights accommodation.
The balance of the accommodation will be processed on the morning prior to arrival.
If the guest doesn’t show up they will be charged the total price.

There is no refund for early departure. Deposit: Please refer to our cancellation policy.